Victoria takes time to know her clients: preferences, likes, dislikes. Very knowledgeable about destinations including hotels, transport and side trips that have nothing to do with the cruise line. Always on the lookout for bargains or cruises we might enjoy without pushing. Victoria is very personable, and I trust her. We stated with Victoria when in Mississauga, and have continued now we live in Niagara on the Lake.
John F.
Niagara on the Lake, ON
We had a planned trip to the Galapagos in March. Tracy kept us informed over several months about payments, deadlines and trip details. Two weeks before the trip she had a meet and greet with all the participants. She was always positive and encouraging and planned an extra private tour on our free day in Quito. As the news of the virus unfolded. Tracy kept us updated as every new detail was announced but kept a positive and encouraging attitude. When it was obvious we had to get out of Ecuador because the borders were closing, Tracy cooperated with Silverseas to get us home quickly and safely. We can never thank her enough for her encouragement, support and professionalism through this ordeal. We will definitly book this trip with Tracy again when the earth has healed.
Barb
Mississauga on Canada
Caroline planned our trip and worked hard to give everyone on the tour a very memorable experience. She made sure that everyone was included and got the most out of the trip. We hope to get the opportunity to travel again with Caroline. Thanks for everything, Caroline.
Happy traveller
Mississauga, Ont